General Shop Questions

Questions about our shop and purchasing

Customer Invoice Template
When a customer requests an invoice AFTER a customer has made a purchase we will share with them the following: (they probably need to send it through their...
Fri, Aug 9, 2024 at 10:48 AM
Returning Merchandise to Vervante
Vervante Shipping & Return Policy: Prepaid Return Shipping: Vervante does not offer prepaid return shipping. Return Order Fee: Vervante charges a $4....
Thu, Sep 19, 2024 at 9:14 AM
Tax Exemption
Q: How can I set up a non-profit account on your website? We are tax-exempt and I’d like to order without paying the tax.  A:  Thank you for reachin...
Tue, Aug 20, 2024 at 3:13 PM
PayPal not currently available
Thank you for reaching out!  We are terribly sorry for the inconvenience, but we are only able to take credit and debit card payments at this time. We h...
Tue, Aug 20, 2024 at 3:55 PM
Community Site Issues
Thank you for contacting us. We are currently experiencing an issue that will impact your ability to login to our Community Site.  We sincerely apologize fo...
Tue, Aug 20, 2024 at 4:38 PM