General Shop Questions
Questions about our shop and purchasing
When I tried to buy one of your digital products, PayPal would not process the transaction and said you do not ship outside the United States. Normally...
Tue, Jan 5, 2021 at 1:56 PM
If you have not received your order when expected, or the product you received was damaged, please email us at info@spinningbabies.com . When you make an or...
Tue, Nov 10, 2020 at 10:26 AM
I want to gift someone one of your videos. How should I do this? We offer gift cards in our shop so you can share our videos with others! Here are instr...
Fri, Dec 11, 2020 at 4:27 PM
I just bought an eBook. Where do I access it? Once purchase is complete, the eBook will be available for download by clicking the button that says, “[eB...
Sun, Aug 4, 2024 at 6:58 PM
I'm unable to retroactively adjust your receipt, but what we can do is 1) resend you the receipt, and 2) you can download this document to add in your c...
Mon, Jun 24, 2024 at 10:20 AM
Videos on Demand on Vimeo will go down on 4/8/2023. These include: Daily Essentials (plus translations) Parent Class (plus portuguese translation)...
Fri, Apr 7, 2023 at 1:41 PM
Group enrollment and discounts are available for The Anatomy of the Baby’s Journey and Birth Practices with Spinning Babies®. Each course has three continui...
Thu, Sep 21, 2023 at 7:35 PM
Some companies require additional information before they can order from us. Commonly asked for items include: A current W-9 or W-8, Revision Date of...
Tue, Jul 2, 2024 at 1:56 PM
Thank you for reaching out. We are not currently set up to ship outside of North America for these posters. Do you have someone within the U.S. you can ship...
Thu, Mar 21, 2024 at 3:06 PM
lheath@vervante.com replied 7 minutes ago (Tue, 16 Jul 2024 at 2:54 PM) To:"Spinning Babies®" <info@spinningbabies.com&...
Tue, Jul 16, 2024 at 2:03 PM