Hello ,


Thank you for reaching out. All of our emails come from "no-reply@spinningbabies.com" and this may have been sent to your junk or spam folder. To receive our emails in the future, please add this email address to your 'safe senders' list in your email settings.

I have located your recent purchase and I see an email was sent with access instruction (shown in the image below): 

[Add screenshot of email sent]


Please log in to the community site with the following credentials:

Username:
Password: 


If you experience any issues, here are some troubleshooting steps:
  1. Clear your cache
  2. Clear your browsing history
  3. Restart your computer
  4. Sign in using Google Chrome
  5. Try logging in from an incognito window. 


Please let us know if we can help in any other way!