1. I can’t find my course.

    • Visit spinningbabies.talentlms.com and log in with the email address used to create your account at the time of purchase. 

    • If you can’t remember your password, use the Forgot your password? link and look for an email from <noreply@talentlms.com>  in your email inbox. 

    • If you are unable to remember your username or the email address you signed up with, please contact us. 

  2. How long do I have access to my course?


Pregnancy and Childbirth under PNEP

Forever

Resolving Shoulder Dystocia

60 days

Breech Basics

Forever

Parent Class

14 days

Birth Practices

Forever

Breech for Pregnant Parents

Forever

Breech for Practitioners

Forever



  1. How many hours does it take to complete the course?


Pregnancy and Childbirth under PNEP

3 hours

Resolving Shoulder Dystocia

3 hours

Breech Basics

3 hours

Parent Class

1 hour

Birth Practices

4 hours

Breech for Pregnant Parents

5+ hours

Breech for Practitioners

5+ hours


  1. Can I pay from [Country]?

Stripe is available in these countries: https://stripe.com/global If Stripe is not available in your country, please contact us for an alternative payment method. 

  1. Are the courses accredited for continuing education credit?

All of our CE courses are accredited by the American College of Nurse-Midwives (ACNM) and the American Nurses Credentialing Center (ANCC). 

  1. How do I revisit the course after I have completed it?

While logged in, navigate to your home dashboard. Click on the course title. Scroll down to CONTENT and click on the section you want to revisit. 


Or navigate between sessions from within the course from the arrows in the top right of the screen: 


  1. Where do I find my document of completion?    

While logged in, hover over your Name in the top navigation bar. From there, click ‘My Certifications.’


  1. How do I get a refund?
    Contact us 


  1. How do I get a receipt?

Course receipts are delivered automatically from an email address ending in ‘@stripe.com’ (may be in junk/spam) with the subject, “Your Maternity House Publishing, Inc. receipt.” 

  1. Where do I find the handouts for my course?

    While logged in, navigate to your home dashboard. Click on the course title. Scroll down to FILES: 

Handouts can also be found from within the course from the top bar navigation by hovering over FILES. 


  1. I bought a course extension but my course is still expired.

Extensions only apply to Resolving Shoulder Dystocia. Please wait at least one full business day after purchasing an extension for it to be applied to your account. After that, if your course is still expired, please contact stef@spinningbabies.com. 


  1. The video in my course has stopped playing. 

Please clear your cache and restart your browser. Here are instructions for most browsers. Our course platform works best in Microsoft Edge. If the problem persists, please contact stef@spinningbabies.com. 

  1. I can’t download and watch my course on the TalentLMS mobile app. 

At this time, only Pregnancy and Childbirth under the PsychoNeuroEndocrine Perspective, Birth Practices with Spinning Babies, Breech for Pregnant Parents, and Breech for Practitioners are fully available on the app. 

  1. How do I purchase a package of courses? 

    From the shop link, select the blue button at the top that says, “Get all for $--”




  1. I purchased an online course, how do I log in?

Email confirmation is delivered from noreply@talentlms.com (may be in spam/junk) with the subject, “You're enrolled in a Spinning Babies® online course!” 

You can log in at spinning babies.talentlms.com.